Call Center Solution
InTelenet helps Contact Centers around the world create profitable customer experiences through our powerful portfolio of cloud-based Call Center Partners. This includes call routing, self-service IVR, and agent optimization solutions. Our partners have software, enabling contact centers to operate more efficiently, increase the quality of every customer interaction, create new pathways to profit, and ensure ongoing customer-centric business improvement and growth.
SD WAN Solution
SD-WAN offers faster simplified configuration, in conjunction with increased visibility into network performance and analytics create a much more enjoyable and satisfying experience. Seamless failover allows worry free reliability. SD-WAN can support all data and internet connections in and out of your business. In case of failure or congestion, the system switches to the fastest and most logical connectivity route. This eliminates dropped calls and slow speeds.
Cloud Solution
Does your company have a cloud strategy? Cloud solutions are available in multiple platforms such as Infrastructure as a Service, Platform as a Service, Disaster Recovery as a Service, and Data Virtualization, to provide your business with all the virtual compute, storage and network resources you need. Utilizing the cloud can give your business an additional layer of redundancy. InTelenet cloud partners can then be leveraged to achieve the highest levels of reliability, performance, security and flexibility for all of your mission critical applications and data.
Internet & WAN
With new low cost fiber, InTelenet will give your company access to higher bandwidths, build custom solutions with multiple providers to ensure your business the maximum uptime and reliability.
Security
Organizations under constant cyber attacks cannot afford to choose between security and maintaining a high-performance business infrastructure. From branch to campus to deep within internal segments, to physical and virtual data centers, your extended enterprise needs security that won’t compromise performance. Ask us about how next generation firewall and unified threat management can protect your company’s network.
Hosted VoIP/PBX
A new way to revolutionize business communication, by using the power of the cloud. InTelenet voice partners have developed a virtual PBX (also known as cloud, hosted, or IP PBX) solution, which has all of the benefits of traditional PBX—voice, fax, voicemail, extensions, conferencing, paging, intercom calling, etc.—without the expense and limitations of hardware such as trunks and switches. Virtual PBX offers key advantages over traditional legacy systems. Advanced PBX features such as complete mobile integration, business SMS, and online meetings with screen sharing enables businesses to compete in the technological world of work.
